SAFITRI, V. N.; WIDYASTUTI, E. Peran Kepuasan Dalam Memediasi Pengaruh Customer Experience, Word Of Mouth Dan Kualitas Layanan Mobile Banking Terhadap Loyalitas Nasabah. Al-bank: Journal of Islamic Banking and Finance, [S. l.], v. 3, n. 1, p. 71–82, 2023. DOI: 10.31958/ab.v3i1.8133. Disponível em: https://ejournal.uinmybatusangkar.ac.id/ojs/index.php/Albank/article/view/8133. Acesso em: 19 jan. 2026.