SETIANSYE, I.; GURITNO, A. Analisis Pengaruh Customer Intimacy, Ambient Conditional Dan Interactional Justice Terhadap Kepuasan Serta Dampaknya Pada Loyalitas Nasabah. Al-bank: Journal of Islamic Banking and Finance, [S. l.], v. 3, n. 2, p. 146–159, 2023. DOI: 10.31958/ab.v3i2.8477. Disponível em: https://ejournal.uinmybatusangkar.ac.id/ojs/index.php/Albank/article/view/8477. Acesso em: 20 jan. 2026.