PRAMESTY, A. A.; SUKARDI, B. E-Servqual Digitalization Of Islamic Banks And Customer Retention In Surakarta. Al-bank: Journal of Islamic Banking and Finance, [S. l.], v. 4, n. 1, p. 13–32, 2024. DOI: 10.31958/ab.v4i1.10754. Disponível em: https://ejournal.uinmybatusangkar.ac.id/ojs/index.php/Albank/article/view/10754. Acesso em: 20 jan. 2026.