MABIS Jurnal Manajemen Bisnis Syariah

Implementasi Total Quality Management (TQM) dalam Proses Produksi di PT Mitra Alam Segar Pasuruan

Rahmi Pamel — 2026-01-14

This study aims to assess the effectiveness of Total Quality Management (TQM) in the manufacturing process at PT Mitra Alam Segar Pasuruan and to identify the supporting and inhibiting factors, as well as their impact on production efficiency and quality. The research method employed is qualitative research with a descriptive case study approach. The informants in this study consisted of 30 individuals, including management, production supervisors, and operational employees. Data collection techniques involved observation, interviews, and documentation. The interview instruments were designed according to TQM principles, namely continuous improvement, customer satisfaction, and employee participation. The collected information was processed through the stages of data reduction, data presentation, and conclusion drawing. The research findings indicate that the implementation of TQM at PT Mitra Alam Segar Pasuruan has been partially effective due to management's commitment to the concept, a culture of open communication, and continuous training. However, there are still obstacles such as employee resistance and a lack of inter-departmental coordination. Overall, the results of this study imply that TQM has been proven to enhance production process efficiency, reduce the frequency of product defects, and improve customer satisfaction

Analisis Manajemen Risiko Pada Usaha Mikro Kecil Dan Menengah NR Advertising Kota Solok

Novia Nengsih — 2026-01-14

This study aims to identify and analyze operational risks faced by NR Advertising and to formulate appropriate risk management strategies tailored to the characteristics of micro, small, and medium enterprises (MSMEs). A qualitative approach was employed using data collection techniques including in-depth interviews and direct observation. The findings identify ten types of risks, which are classified into six main categories: production and design, marketing and services, finance, procurement and logistics, general management, and technology and systems. Each risk was assessed based on its likelihood and potential impact, and subsequently mapped into a risk matrix consisting of low, medium, and high risk levels. The results indicate that three risks fall into the low-risk category, two into the medium-risk category, and five into the high-risk category requiring priority attention. This risk mapping serves as the basis for determining appropriate risk management strategies, including risk avoidance, transfer, mitigation, acceptance, exploitation, sharing, and enhancement. This study is expected to serve as a reference for MSMEs in implementing systematic and sustainable risk management practices.

Religiosity and Purchase Intentions of Halal Food : A Systematic Literature Review

Qumil Laila Arham — 2026-01-14

The purpose of this study is to identify and analyze some of the main references related religiosity and purchase intention on halal food products. This research is a bibliometric analysis of systematic literature using VOSviewer with a scientific citation index derived from Science Direct. Based on several phases of systematic review methods, this study obtained 20 important references from the indicated journals ranging from 2020 to 2025. The study also examined the journals involved as well as the number of citations from contributing authors and countries. This study found that the Heliyon journal is the journal that discusses the most about purchase intention in halal food products. In terms of authors, the highest number of citations belongs to Naem Akhtar. This shows that his contribution to academic implementation is quite large. As for the country of origin of researchers, China is the most dominant country of origin of researchers followed by other Asian countries in the top position. Thus, there are opportunities for further research in halal food purchase intention. This research contributes to future research and has greatly contributed to answering research questions and answering questions of religion and consumer intentions

Kinerja UMKM di Era Ekonomi Digital: Kajian Literasi Keuangan, Orientasi Kewirausahaan dan Akses Permodalan Dengan Moderasi Teknologi Digital

Chitra Indah Sari — 2026-01-14

This study aims to analyze the effect of financial literacy, entrepreneurial orientation, and access to capital on the performance of Micro, Small, and Medium Enterprises (MSMEs) in the digital economy era, considering the role of digital technology as a mediating variable. The research method uses a quantitative approach with a survey of 100 active MSME players in Indonesia who have been running their businesses for at least two years and utilize digital technology in one aspect of their operations. Data analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM) using SmartPLS 4.0. The results show that financial literacy, entrepreneurial orientation, and access to capital have a positive and significant effect on MSME performance. Entrepreneurial orientation contributes the most, followed by financial literacy and access to capital. In addition, digital technology was found to mediate the relationship between these three independent variables and MSME performance, strengthening the internal contribution of businesses to increasing competitiveness. These findings confirm that digitalization is not merely an additional tool, but functions as a strategic catalyst in strengthening MSME performance. This study provides practical implications that the government and stakeholders need to expand support for financial literacy, entrepreneurship coaching, and digital-based access to capital so that MSMEs can survive and develop sustainably amid disruption.

Social Media Engagement and Product Quality as Drivers of Purchase Intention in Sustainable Thrift Shopping

Husni Shabri — 2026-01-14

This study aims to analyze the influence of social customer engagement and product quality on consumer purchase intention in thrift stores. The research was conducted using a quantitative approach by distributing questionnaires to 97 consumers of Uncu Thriffting Store in Padang Panjang. Data were analyzed using multiple linear regression with SPSS version 27. The results indicate that social customer engagement and product quality have a positive and significant effect on consumer purchase intention, both partially and simultaneously. The coefficient of determination (R²) value of 72.1% shows that the two independent variables can explain the variation in purchase intention, while 27.9% is influenced by other factors outside the study. The practical implication of this research is the importance of consistency in digital interaction and maintaining product quality to increase consumer purchase intention in thrifting businesses.