PERLINDUNGAN HUKUM TERHADAP KONSUMEN YANG SEHARUSNYA DIATUR DALAM TRANSAKSI E-COMMERCE

Dwi Setiarini

Abstract


This research uses normative legal methods. Data collection in normative legal research is only used in documentary study techniques (library studies). The results of the study indicate that due to limitations on the understanding of business actors. UUPK only reaches business actors within Indonesia. Even though e-commerce transactions cover various countries around the world. Legal protection that should be regulated includes: a. legal protection for consumers from the side of business actors. b. consumer legal protection from the consumer side. c. consumer legal protection from the product side. d. consumer legal protection in terms of online transactions. Suggestions from this research are that the government makes UUPK which regulates consumer protection regarding e-commerce, consumers should be aware of their rights, business actors should be honest in e-commerce transactions.

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