DAMPAK PRILAKU BERSUARA DAN DIAM DITEMPAT KERJA TERHADAP KEAMANAN PSIKOLOGIS DAN BURNOUT

Yerlina Yerlina, Syafrani Syafrani, Ririn Handayani

Abstract


This research was conducted at 8 Puskesmas located in the Malay city of Pekanbaru which is accredited by The Main with the aim of examining the influence of voice and silence behavior on the psychological security and burnout of employees.  The population of the study was 323 employees, using the Krejcie and Morgan formula, the sample of this study was 175 people taken using simple random sampling.  This research data analysis uses descriptive statistics and verifiative analysis, as an analysis tool used Sctruktural Equational Model which is processed with SmartPLS2 Software. The results of the analysis proved that voice behavior has a significant impact on psychological security; voice behavior has a positive and significant effect on burnout, silent behavior has a positive and significant effect on psychological security, and silent behavior has a positive and significant effect on burnout.

Full Text:

PDF

References


Allard-Poesi, F., & Hollet-Haudebert, S. (2017). The sound of silence: Measuring suffering at work. Human Relations, 70(12), 1442-1463.

Alwi, A. (2019). KARAKTER MASYARAKAT ISLAM MELAYU PALEMBANG. Psikoislamedia: Jurnal Psikologi, 3(1).

Blynova, O. Y., Holovkova, L. S., & Sheviakov, O. V. (2018). Philosophical and ociocultural dimensions of personality psychological security. Антропологические измерения философских исследований, (14).

Breevaart, K., Bohle, S. L., Pletzer, J. L., & Medina, F. M. (2020). Voice and silence as immediate consequences of job insecurity. Career Development International.

Brinsfield, C. T., & Edwards, M. S. (2020). Employee voice and silence in organizational behavior. In Handbook of research on employee voice. Edward Elgar Publishing.

Brown, L. A., & Roloff, M. E. (2015). Organizational citizenship behavior, organizational communication, and burnout: The buffering role of perceived organizational support and psychological contracts. Communication Quarterly, 63(4), 384-404.

Dirjen BUK. Pedoman Survei Akreditasi Fasilitas Kesehatan Tingkat Pertama (FKTP). Jakarta : Dirjen BUK; 2015

Dontsov, A. I., & Perelygina, E. B. (2013). Tense situations and the significance of stability for psychological security. Psychology in Russia: State of the Art, 6(2), 20-31.

Duan, J., Kwan, H. K., & Ling, B. (2014). The role of voice efficacy in the formation of voice behaviour: A cross-level examination. Journal of Management & Organization, 20(4), 526-543.

Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), 23-43.

Firzal, Y. (2015). Reconstructing socio-cultural identity: Malay culture and architecture in Pekanbaru, Indonesia (Doctoral dissertation, Newcastle University).

Hoenderdos, J. W. (2013). Towards an observational measure for team psychological safety (Bachelor's thesis, University of Twente).

Indriyanto, D., & Solovida, G. T. (2020). Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai Melalui Burnout Sebagai Variabel Intervening (Studi Kasus Pada Pegawai Kcp Bank Bpd Jateng Di Kabupaten Pemalang). Magisma: Jurnal Ilmiah Ekonomi dan Bisnis, 8(1), 66-72.

Isaakyan, S., Sherf, E. N., Tangirala, S., & Guenter, H. (2021). Keeping it between us: Managerial endorsement of public versus private voice. Journal of Applied Psychology, 106(7), 1049.

Isaakyan, S., Sherf, E. N., Tangirala, S., dan Guenter, H. (2021). Keeping it between us: Managerial endorsement of public versus private voice. Journal of Applied Psychology, 106(7), 1049.

Jain, A. K., Fennell, M. L., Chagpar, A. B., Connolly, H. K., & Nembhard, I. M. (2016). Moving toward improved teamwork in cancer care: the role of psychological safety in team communication. Journal of oncology practice, 12(11), 1000-1011.

Knoll, M., Hall, R. J., & Weigelt, O. (2019). A longitudinal study of the relationships between four differentially motivated forms of employee silence and burnout. Journal of occupational health psychology, 24(5), 572.

Knoll, M., Wegge, J., Unterrainer, C., Silva, S., & Jønsson, T. (2016). Is our knowledge of voice and silence in organizations growing? Building bridges and (re) discovering opportunities. German Journal of Human Resource Management, 30(3-4), 161-194.

Knoll, M., Wegge, J., Unterrainer, C., Silva, S., dan Jønsson, T. (2016). Is our knowledge of voice and silence in organizations growing? Building bridges and (re) discovering opportunities. German Journal of Human Resource Management, 30(3-4), 161-194.

Newman, A., Donohue, R., & Eva, N. (2017). Psychological safety: A systematic review of the literature. Human Resource Management Review, 27(3), 521-535.

O’Donovan, R., & McAuliffe, E. (2020). A systematic review exploring the content and outcomes of interventions to improve psychological safety, speaking up and voice behaviour. BMC health services research, 20(1), 1-11.

O’Donovan, R., & McAuliffe, E. (2020). Exploring psychological safety in healthcare teams to inform the development of interventions: combining observational, survey and interview data. BMC health services research, 20(1), 1-16.

Permenkes Nomor 43 tahun 2019 tentang Puskesmas

Permenkes Nomor 44 Tahun 2016 tentang Pedoman Manajemen Puskesmas Peter Holland,Julian Teicher &Jimmy Donaghey Editors ( 2019) Employee

Voice at WorkWork, Organization, handbook chap 1

Prof.DR.Erni Tisnawati Sule M.Si. Donni Juni Priansa.S.PD.,SE.,M.M..QWR (2018).buku Kepemimpinan dan Prilaku Organisasi, Membangun Organisasi Unggul di Era Perubahan.

Rafi, M., Purnomo, E. P., & Wicaksono, B. (2020). Riau Malay Identity Politics. Jurnal Antropologi: Isu-Isu Sosial Budaya, 22(1), 112-120.

Reese, J., Simmons, R., & Barnard, J. (2016). Assertion practices and beliefs among nurses and physicians on an inpatient pediatric medical unit. Hospital pediatrics, 6(5), 275-281.

Riantoputra, C. D., Maharisa, W., & Faridhal, T. (2016). Acquiescent and defensive silence in an Indonesian context. Makara Human Behavior Studies in Asia, 20(2), 121-129.

Satterstrom, P., Kerrissey, M., & DiBenigno, J. (2021). The voice cultivation process: How team members can help upward voice live on to implementation. Administrative Science Quarterly, 66(2), 380-425

Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021). Distinguishing voice and silence at work: Unique relationships with perceived impact, psychological safety, and burnout. Academy of Management Journal, 64(1), 114-148.

Starzyk, A., & Sonnentag, S. (2019). When do low-initiative employees feel responsible for change and speak up to managers?. Journal of Vocational Behavior, 115, 103342.

Syamsuadi, A. (2018). Membangun Demokrasi Pemerintahan di Riau Dalam Perspektif ZzcBudaya Melayu. JDP (JURNAL DINAMIKA PEMERINTAHAN), 1(1), 1-10.


Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Yerlina Yerlina, Syafrani Syafrani, Ririn Handayani