PENINGKATAN LOYALITAS MUZAKKI DALAM MEMBAYAR ZAKAT MELALUI SERVICE EXCELLENCE

Authors

  • Yusuf Yusuf Fakultas Ekonomi dan Bisnis Universitas Halu Oleo
  • La Ode Anto Fakultas Ekonomi dan Bisnis Universitas Halu Oleo
  • Nofrivul Nofrivul Fakultas Ekonomi dan Bisnis Islam IAIN Batusangkar

DOI:

https://doi.org/10.31958/imara.v4i2.2504

Keywords:

Loyality, Muzakki, Zakat & Service Excellence

Abstract

This study aims to analyze the effect of service excellence on increasing Muzakki's loyalty in paying zakat at Baznas of Southeast Sulawesi Province. This research was conducted on the people of Southeast Sulawesi province who paid zakat at the Southeast Sulawesi Provincial Baznas of 120 people. Analysis of the data used in this study is multiple linear regression. The results of this study indicate that service excellence consisting of attitude, attention, action, ability, appereance, and accountability significantly plays a role in increasing Muzakki's loyalty

 

References

Asria V Z and Wahyudin 2017 Implementation of rigorous mathematical thinking Approach to analyze the students’ ability of algebraic thinking and understanding concept and mathematical habits of mind. Journal of Physics: Conference Series pp 1

Case L P, Harris K R and Graham S 1992 Improving the mathematical problem solving skills of students with learning disabilities Self-regulated strategy development. The Journal of Special Education 26(1) pp 1

Gooding S 2009 Children’s difficulties with mathematical word problems. University of Cambridge, UK. Joobert M (Ed). Proceeding of The British Society for Research into Learning Mathematics 29(3) pp 2

Seifi M, Haghverdi M and Azizmohamadi F 2012 Recognition of students’ difficulties in solving mathematical word problems from the viewpoint of teachers. Journal of Basic and Applied Scientific Research 2(3) pp 1

Abdurrahman M 2009 Pendidikan untuk Anak dengan Kesulitan Belajar (Jakarta: Rineka Cipta) pp 253

Salado A and Norton A 2018 Sistems thinking and mathematical problem solving. Research Paper pp 1

Surya S and Putri FA 2017 Improving mathematical problem-solving ability and self-confidence of high school student through contextual learning model. Journal on Mathematics Education pp 2

Polya G 1954 How To Solve It (USA: Princeton University Press)

Pundak D, Herscovitz O, Shacham M and Wiser-Biton, R 2009 Instruc-tors` attitudes toward active learn-ing. Journal of E-Learning and Learn-ing Objects Vol 5, 215-229 pp 3

Afrahamiryano dan Alkadri 2017Aplikasi learning starts with a question strategy untu kemampuan pemecahan masalah matematika pada siswa kelas VIII MTsN Koto Baru Solok. Theorems Vol 2 e-ISSN 2502-2466

Setiaji F, Suherman and Kuswanto E 2019 Analisis Kemampuan Komunikasi Matematis : Dampak Model Pembelajaran Discovery Learning Terintegrasi Learning Start With a Question. Desimal: Jurnal Matematika 2(1), 2019, 33-42 pp 6

Istiani A and Herlinda M Model pembelajaran kooperatif tipe NHT dengan strategi pembelajaran learning start wit a question (LSQ). Prosiding Seminar Nasional Matematika dan Pendidikan Matematik e-ISSN: 2579-9444 pp 7

Suherman E 2003 Learning Strategies for Contemporary Mathematics (Bandung: Universitas Pendidikan Indonesia) p 104

Downloads

Published

2020-12-31

How to Cite

Yusuf, Y., Anto, L. O., & Nofrivul, N. (2020). PENINGKATAN LOYALITAS MUZAKKI DALAM MEMBAYAR ZAKAT MELALUI SERVICE EXCELLENCE. Imara: Jurnal Riset Ekonomi Islam, 4(2), 170–180. https://doi.org/10.31958/imara.v4i2.2504

Issue

Vol. 4 No. 2 (2020): IMARA: JURNAL RISET EKONOMI ISLAM

Section

Articles

License

Copyright (c) 2020 Yusuf SE., M.M

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal the right of first publication with the work simultaneously licensed under?áa Creative Commons Attribution-NonCommercial 4.0 International License?áthat allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.