Improving Information Technology Management Capabilities of Institutional Level Financial Application Systems (SAKTI) Using the COBIT 5 Framework
Abstract
The purpose of this research was to measure the performance level of the financial application system "SAKTI" at the government agency level at UIN Mahmud Yunus Batusangkar. The evaluation was carried out using the COBIT 5 framework and focused on the DSS domain including DSS01, DSS02, DSS03, DSS04, DSS05, and DSS06. The data was collected through questionnaires distributed to 150 employees of UIN Mahmud Yunus as respondents. The results showed that Mahmud Yunus State Islamic University has an IT governance capability level in the established process. This was indicated by the capability index value of 3,83, where the results in the DSS01 process domain were 3.91, DSS02 was 3.91, DSS03 was 3.71, DSS04 was 3.78, DSS05 was 3.72, and DSS06 was 3.95. The lowest index was the DSS03 sub domain which was caused by the SAKTI application designed has not been fully able to help identify. The highest value was the DSS06 sub domain due to the IT governance process that aimed to ensure that business processes in UIN Mahmud Yunus operate effectively, efficiently, and in accordance with established regulations and policies.  That here UIN Mahmud Yunus Batusangkar had done and was able to implement the defined process or was quite capable of achieving the objectives of the process. Furthermore, recommendations were given that were useful for improving the performance of the SAKTI Application. This analysis was expected to enable UIN Mahmud Yunus Batusangkar to implement the necessary improvements to improve the efficiency, effectiveness, and security of the SAKTI application in accordance with COBIT 5 standards.
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