PEMANFAATAN LAYANAN REFERENSI DI UPT PERPUSTAKAAN IAIN BATUSANGKAR
DOI:
https://doi.org/10.31958/jsk.v4i2.2445Keywords:
Services, Virtual, Distance Learning, LibraryAbstract
University libraries exist to support the teaching , learning and research needs of their institution. This is done by providing the latest information sources for the academic community as university library users. This mission can be achieved well through effective and periodic marketing of information┬á and library services, one of which is through reference services. This article discusses the use of reference and information services in supporting distance learning as one of the impacts of the spread of the Covid 19 outbreak (current situation and the way forward). The research method is quantitative descriptive┬á research, with 78 respondents and using literature related to the transformation of reference services in the digital era. Data collection is processed based on the results of observations, interviews of the IAIN Batusangkar library reference service and other college libraries in providing online reference services. The analysis explains the presence of a reference service for students, especially Library Science students at IAIN Batusangkar. Analyzing how the media can help reference librarians in providing optimal services to the academic community remotely. Describe the strategies that reference librarians can use in creating real time reference transactions in a technology environment while maintaining the main function of reference services. Introducing the idea of a ÔÇÿnew faceÔÇÖ model of reference and information services for the IAIN Batusangkar library in the period of distance learning, especially the rapid change in learning systems as a result of the corona virus outbreak ( covid 19). Libraries need to improve the reference service system they provide, so that the academic community can meet their information needs through library services remotely, anytime and anywhere. At the end of this paper, it is intended that librarians, especially reference librarians. Continue to serve readers with different needs, librarians must walk across the library, access computer screens from all campus intranet systems, answer emails and explore other interactive tools to reach customers in an effective, practical and effective way. Efficient in order to always satisfy users and keep closer to them, as the main purpose of the presence of reference services.References
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Avery, B. (2001). Reference staffing in the twenty-first century. Colorado Libraries, 27(2): 13-18.
Bopp, Richard E., & Smith, Linda C. (2001). Reference and Information Services: an introduction. (3rd ed.). Englewood, Colorado: Libraries Unlimited.
Berube, L. (2003). Digital reference overview. an issue paper from the Networked Services Policy Task Group. Di akses 15 Desember 2015 http://www.ukoln.ac.uk/public/nsptg/virtual/
Kern, Kathleen M. (2009). Virtual Reference Best Practice; tailoring service to your library. United States of America: American Library Association.
Maharana, B. and Panda, K. C. (2005). Virtual Reference Service in Academic Libraries: A Case Study of the Libraries of IIMs and IITs in India. Di akses 18 November 2015 http://eprints.rclis.org/9358/
Nkanu, W.O. (2007) Availabilty and utilization of Information and Communication Technology (ICT) facilities in Nigerian university libraries. The Information Technologist 4 (2): 56-65.
Onwubiko E.C. and Uzoigwe, C.U. (2004). Library: The Home of Knowledge. Enugu. HIV Publishers.
Pomerantz, J., Nicholson, S., Belanger, Y. &Lankes. R. D. (2004). The current state of digital reference: Validation of a general digital reference model through a survey of digital reference services. Information Processing and Management, 40, p. 347–363.
Rahmi (2019). Media Komunikasi Sebagai Akses Layanan Referensi Virtual di Perpustakaan Universitas Indonesia. Buletin Al-TurasMimbar Sejarah, Sastra, Budaya dan Agama, 25 (1). 18-36.
Ranasinghe, W.M.T.D. (2012). New Trends of Library Reference Services. University of Kelaniya: LankageFelicitation.
Ranganathan, S.R. (1961). Reference service. 2nd ed. Bombay: Asia Publishing House
The Reference and User Service Association. (2003). Professional Competences for Reference and User Services Librarians. Di akses 11 Maret 2016 http://www.ala.org/rusa/resources/guidelines/professional/
The Reference and User Service Association. (2006). Guideliness for Cooperative Reference Services. Di akses 11 Maret 2016 http://www.ala.org/rusa/resources/guidelines/guidelinescooperative/
Tolle, A.L. (2001). Reference and community college: Renaissance librarians at Pikes. Peak Community College. Colorado Libraries 27(2). 28-30.
Avery, B. (2001). Reference staffing in the twenty-first century. Colorado Libraries, 27(2): 13-18.
Bopp, Richard E., & Smith, Linda C. (2001). Reference and Information Services: an introduction. (3rd ed.). Englewood, Colorado: Libraries Unlimited.
Berube, L. (2003). Digital reference overview. an issue paper from the Networked Services Policy Task Group. Di akses 15 Desember 2015 http://www.ukoln.ac.uk/public/nsptg/virtual/
Kern, Kathleen M. (2009). Virtual Reference Best Practice; tailoring service to your library. United States of America: American Library Association.
Maharana, B. and Panda, K. C. (2005). Virtual Reference Service in Academic Libraries: A Case Study of the Libraries of IIMs and IITs in India. Di akses 18 November 2015 http://eprints.rclis.org/9358/
Nkanu, W.O. (2007) Availabilty and utilization of Information and Communication Technology (ICT) facilities in Nigerian university libraries. The Information Technologist 4 (2): 56-65.
Onwubiko E.C. and Uzoigwe, C.U. (2004). Library: The Home of Knowledge. Enugu. HIV Publishers.
Pomerantz, J., Nicholson, S., Belanger, Y. &Lankes. R. D. (2004). The current state of digital reference: Validation of a general digital reference model through a survey of digital reference services. Information Processing and Management, 40, p. 347–363.
Rahmi (2019). Media Komunikasi Sebagai Akses Layanan Referensi Virtual di Perpustakaan Universitas Indonesia. Buletin Al-TurasMimbar Sejarah, Sastra, Budaya dan Agama, 25 (1). 18-36.
Ranasinghe, W.M.T.D. (2012). New Trends of Library Reference Services. University of Kelaniya: LankageFelicitation.
Ranganathan, S.R. (1961). Reference service. 2nd ed. Bombay: Asia Publishing House
The Reference and User Service Association. (2003). Professional Competences for Reference and User Services Librarians. Di akses 11 Maret 2016 http://www.ala.org/rusa/resources/guidelines/professional/
The Reference and User Service Association. (2006). Guideliness for Cooperative Reference Services. Di akses 11 Maret 2016 http://www.ala.org/rusa/resources/guidelines/guidelinescooperative/
Tolle, A.L. (2001). Reference and community college: Renaissance librarians at Pikes. Peak Community College. Colorado Libraries 27(2). 28-30.
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2020-12-15
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Rahmi, L., & Manita, R. J. (2020). PEMANFAATAN LAYANAN REFERENSI DI UPT PERPUSTAKAAN IAIN BATUSANGKAR. Alfuad: Jurnal Sosial Keagamaan, 4(2), 62–75. https://doi.org/10.31958/jsk.v4i2.2445
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Copyright (c) 2020 Lailatur Rahmi, Rika Jufriazia Manita
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